Things to Ask Your Boiler Repair and Installation Specialist

Published On January 16, 2019 | By Clare Louise | Home improvement

When your boiler breaks down it can be a nightmare to know what to do and where to go.  Boiler Repair and Installation in Southampton at Ecosafe can provide a comprehensive and professional boiler service.  Here we explore the questions you may want to ask your boiler repair and installation specialist, to ensure that you select the correct service that you require.

Proof of Gas Safe Registration

Whoever you choose to repair or install your boiler, always make sure that they are registered on the Gas Safe Register.  Next, check that the specialist is qualified to carry out the work that is required, as some specialists are only qualified in certain areas.  When the specialist visits your property, ask to see their ID and check their registration issue and expiry date.  After the service has been carried out, you should receive a building regulation compliance certificate within four weeks.  If you do not receive this certificate, make sure you contact the specialist to enquire when you will be receiving it.

Proof of OFTEC Registration (for oil boilers)

If you are having an oil boiler installed, then check that the specialist is registered with OFTEC (Oil Firing and Technical Association).  Boiler repair and installation specialists that are registered with OFTEC have proven that they are competent at carrying out oil boiler repairs and installations.

Installation of new boilers

Different boilers suit different homes, so be sure to discuss this with your specialist.  If you live in a small house, either alone or with just a few people, then a combination boiler may suit you best.  If you live in a large house, with a big family, then conventional or system boilers may be more appropriate.  Your boiler specialist will be able to advise you on the most appropriate boiler to suit you and your family’s needs.

Ensure that your new boiler complies with the New Boiler Plus 2018 Legislation.   All boilers now need an efficiency level of 92% ErP minimum, time and temperature controls and combination boilers must include either Load Compensation, weather Compensation, Smart Controls or Flue Gas Heat Recovery.  You can actually be fined if your boiler does not meet this new regulation, so ask your specialist if you’re not sure.

Power flushing

If you are having a new boiler installed, ask your specialist if they will powerflush the system first.  Powerflushing cleans the boiler removing any dirt or particles.  If a new boiler is installed without the system being powerflushed, the dirt could damage your new boiler.  If this happens, the damage will not be covered by your warranty, which could leave you with a hefty bill.

Cost of Repairs and Installation

Finally, always ask how much the repair or installation is going to cost, so you’re not going to be hit by a massive bill!  Keep your receipt and ensure that the specialist fills in the Bench Mark page of the manufacturer’s instructions book.

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